About

ICT Development Service (ICTDS) is a traded service that operates within Warwickshire County Council. We provide services to schools across Warwickshire and beyond and have done since 1995.
Our service offer is continually evolving to meet the needs of our broad customer base, which includes Maintained Schools, Academies, and larger Multi-Academy Trusts. Over 200 schools across Warwickshire take services from us. We only work for Schools, and hence our full focus is on providing the best service possible to educational establishments.
Our core capabilities are as follows:
-    Network Design, Implementation, and Support
-    Digital Safeguarding
-    Web Filtering
-    ISP (delivered through the JANET Network)
-    WAN MPLS
-    Secure Multi Factor Authentication Accounts
-    Wireless Network Support
-    VOIP Telephony
-    One Stop Shop Service Desk
-    Management Information Systems Support – SIMS and Bromcom
-    Office365 Cloud Identity, Email, and Applications
-    Server solutions (Primary and Secondary), physical and cloud
-    Managed Devices – Microsoft Windows, Google Chromebook, & Apple iPad
-    Cloud Backup
-    On-site technician support
-    Procurement Services (Devices, Networks, Audio Visual)
-    Technical Consultancy Services
-    New School Builds
-    Software Licensing Services

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Our service supports you to make secure, innovative use of technology to improve educational outcomes. We focus on keeping your school safe and connected, so that you can focus on education.
We have over 30 staff across the service, many of whom have been part of the service for over 20 years and have huge experience supporting Schools with a range of technologies.

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We always advise schools of best practice; from the use of Managed approved devices for schoolwork, with desktop lock down; design of schools' networks to protect the staff and pupils; to advice on cyber security and how to protect the staff and school from phishing attacks.

For schools that take our broadband services, we provide additional protection via our Janet link, central firewalls, Internet filtering, and Digital Safeguarding service.

Our development team is always looking into new ways to help schools to manage their ICT, and support teaching and learning with technology in the classroom.