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Digital Safeguarding

A centrally managed monitoring service for schools, the Digital Safeguarding service uses Securus to actively monitor desktop activity of your Windows PCs and Chromebooks, both in school and at home.

Securus creates screenshots whenever a key word is typed or seen on screen, and our team review these captures, reporting directly to school Designated Safeguarding Leads, on a graded system, when they find something of concern.

KCSIE compliant and designed to give you the reassurance that your staff and pupils are protected online whilst using a school device.

Service Specification

What's included


  • The monitoring of desktop activity on all Windows PCs and Chromebooks in the school

  • Review of captures including context searching (e.g. identifying patterns or related searches over the past few hours, establishing whether it is part of a lesson) by our dedicated Digital Safeguarding Officers.

  • Graded incident reports provided to school DSLs, detailing any detections of concern

  • Monthly summary reports on monitoring service in the school

  • Contact and advice from ICT Development Service on reported incidents

  • For schools buying our web filtering description, we also monitor all internet traffic from any device in school, and report on alerts.


Customer responsibilities


  • To report issues or potential faults to the Service Desk, via phone call or email, in order that the most appropriate action to resolve the problem is taken

  • For Secondary schools – to provide up to date DSL contact information (for Primary schools the DSL will be requested as an incident is reported).

    (It is a shared responsibility between ICTDS and the School to ensure the Securus client is installed on all devices to be monitored)

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