top of page
Powerful tools...

MIDAS

Management Information Development

Advice & Support

The MIDAS team is and has been, a SIMS accredited support team for over ten years, this means that ESS (the software supplier of SIMS) regularly assess and check the quality of training, support and guidance we provide.  This is like an Ofsted but for SIMS support!

​

The MIDAS team is also accredited to support other School Management Information Systems (MIS) and has 3rd party support agreements to support both Arbor and BromCom.

​

Whichever MIS system you use you can be assured of our high quality responsive support and advice.

​

​

midas.PNG
Our Services 

 

  • Access to the ICT Development Service Desk
     

  • Telephone and remote support for your MIS systems.
     

  • Onsite support for MIS issues
     

  • Management of SIMS upgrades and monitoring of any failures

 

  • Development and testing

  • SIMS auto upgrades

 

  • Free training package for MIDAS subscribers
     

  • Training for existing and new SIMS modules
     

  • Remote monitoring of your SIMS server to ensure continued service

 

  • Free workshop sessions for secondary specific modules

 

 

  • Free workshop sessions for statutory procedures and processes

 

  • Data integration with other MIS and LA systems
     

  • Support for provisioning of user accounts

 

  • Premium support package

 

  • Free user group meetings
     

 

bottom of page