
Your One Stop ICT Support for Education
Supporting schools since 1995
The ICT Development Service (ICTDS) is a traded service, working with Warwickshire Education Services, a part of Warwickshire County Council, and providing ICT support to over 200 Maintained Schools, Academies, and Multi Academy Trusts in Warwickshire and beyond.
Trusted by schools since 1995, we work with market leading providers to offer services meeting DfE and industry standards.
Our Services
Apple MDM
For schools that have the Apple MDM solution to manage iPads
This service will include day to day support for the MDM system, annual certificate and token renewal for Apple School Manager and JAMF School and support…
Backup and Restore
Backup of all files and databases on your server and shared drives, including SIMS and FMS when appropriate.
Backup of OneDrive and Sharepoint data for cloud server schools.
Documents can be restored back to a particular date…
Broadband Service
Includes the provision and maintenance of communication circuits and associated equipment to provide your Broadband connection from the school's premises, through Warwickshire County Council datacentres to the National Education Network (JANET)
Digital Safeguarding
A centrally managed monitoring service for schools, the Digital Safeguarding service uses Securus to actively monitor desktop activity of your Windows PCs and Chromebooks, both in school and at home.
Securus creates screenshots whenever a key word…
Google for Education - Managed Chromebooks
Benefit from education-specific polices and configuration, controlled updates, network printer support, and centralised app deployment on your Chromebook devices.
Digital Safeguarding and Web Filtering can also be applied to your Chromebooks when you buy this subscription.
Google for Education - WeLearn365
This service covers the provisioning and maintenance of Google accounts for use with Chromebooks
J2E Resources
This subscription provides an annual license to the Just2Easy Creative Tool Suite. Visit just2easy.com for full information on the product suite provided.
MIDAS - Arbor
Advice and support from our Accredited team to help you maximise the use of Arbor in school. Get access to supporting documentation to help you with your key school processes including School Census and Key Stage returns.
MIDAS - Bromcom
Advice and support from our Accredited team to help you maximise the use of Arbor in school. Get access to supporting documentation to help you with your key school processes including School Census and Key Stage returns.
MIDAS - Premium Support Visits
Termly three hour visits from a Senior MIDAS Support Officer to undertake SIMS/Arbor/Bromcom tasks, deliver training or consultancy, and help improve your use of your chosen MIS system in school.
MIDAS - SIMS
Advice and support from our Accredited team to help you maximise the use of SIMS in school. Get access to supporting documentation to help you with your key school processes including School Census and Key Stage returns.
Microsoft Enterprise Agreement
This subscription offers simplified management and compliance for schools providing them with assured coverage for their Microsoft licences. The solution is scalable and allows easy additions of new staff to the agreement.
Access to Office 365 A3…
Multi Factor Authentication
The provision and support of secure connectivity to internal systems from outside of the WCC school's network for access to MIS systems and school's internal documents on school servers
Premium Technical Support Visits
A three hour visit from a Technical Support Specialist, on a frequency of your choice, to carry out IT tasks in your school.
Secondary Virtualised Server Support
The secondary server support service provides comprehensive technical assistance, disaster recovery, remote backups, and warranty management for WCC supplied servers, ensuring smooth operation and quick resolution of issues.
Technical Support for PRIME Server
Support for Primary Schools for admin and curriculum workstations and servers in school. This includes monitoring, maintenance and update of managed software.
Technical Support for SIMBA Servers
Support for Primary Schools for admin workstations and servers in school. This includes monitoring, maintenance and update of managed software.
To include curriculum machines, look at Technical Support for PRIME Servers.
VOIP (Voice Over Internet Protocol) Support
A fully tested cloud-based VOIP system optimized for WCC school networks, with comprehensive ICTDS support, feature-rich Unified Comms, mobile app backup, 5-year handset warranty, and tailored training.
Welearn 365 Service
Automatic provisioning and maintenance of your staff and pupil welearn365 accounts and domain logins from your Management Information System data, management of manually created accounts, and access to Purple Mash for your ICT curriculum.
Wireless Support
Full support for your wireless solution, covering both labour and hardware costs. We will proactively monitor access points and controllers to resolve issues remotely where possible, before they become service affecting.